Privacy Policy

Acutus Digital Dynamics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acutusdigitaldynamics.com or interact with our services.

Please read this policy carefully. If you disagree with any part of it, please discontinue your use of our website. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We may collect the following categories of personal information:

• Contact form data: When you fill out our enquiry form, we collect your name, email address, phone number, business name, service interest, budget range, and any message you choose to include.
• Usage data: We automatically collect certain information about how you interact with our website, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and referring URLs.
• Communications data: If you email or WhatsApp us directly, we retain records of those communications.
• Cookie data: We use cookies and similar tracking technologies to enhance your experience on our website (see Section 5 below).

We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To send confirmation and follow-up communications related to your enquiry.
• To improve, personalise, and optimise our website and marketing services.
• To send you relevant updates, newsletters, or promotional content (only with your consent; you may opt out at any time).
• To comply with applicable legal obligations and enforce our Terms of Service.
• To analyse website traffic and usage patterns to understand how visitors use our site and identify areas for improvement.
• To protect against fraud, unauthorised access, and other illegal activity.

We will never sell your personal information to third parties for their marketing purposes.

We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email delivery services such as Resend, analytics providers), subject to confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Our website uses cookies - small text files placed on your device - to enhance your browsing experience, remember your preferences, and collect usage data.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). These are anonymised where possible.
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Our website may integrate with or link to third-party services, including:

• Google Analytics - for website traffic analysis.
• Google Ads - for advertising and remarketing campaigns.
• WhatsApp - for direct communication.
• Resend - for transactional email delivery.

These third parties have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of external sites or services.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), restricted access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for up to 3 years from the date of submission.

You may request deletion of your data at any time by contacting us (see Section 10). We will respond within 30 days.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request that we delete your personal data.
• Right to object: Object to the processing of your data for marketing purposes.
• Right to portability: Request a machine-readable copy of your data.

To exercise any of these rights, please contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: